Breach VaultHELP CENTRE
Questions & Answers
Clear answers about purchasing, bundles, payments, access, and getting support.
How do I buy access?
Open the Shop, choose the product you want, and sign in with the Discord account that should receive access. Select card or PayPal at checkout and follow the on-screen steps.
How are card payments handled?
Card checkout is hosted securely by Stripe. Your card details go directly to Stripe and never pass through or get stored by this website. Access is normally processed after Stripe confirms the payment.
How are PayPal payments handled?
The Shop sends you to the configured PayPal.Me profile. After paying, copy the transaction ID from PayPal Activity and submit it on this site. The payment remains pending until the owner checks the recipient, amount, currency, reference, and transaction in PayPal.
How do bundles work?
A bundle is one product that includes several listed products. One successful bundle purchase unlocks the bundle's included website pages and Discord roles. Check the Bundle includes list on the product card before paying.
What if I already own something included in a bundle?
The displayed bundle price is the checkout price and is not automatically reduced for items you already own. If you are unsure whether a bundle is right for you, make a Discord ticket before purchasing.
Which Discord account receives my purchase?
Access is attached to the Discord account signed in on this website when checkout starts. Confirm the displayed account is yours before paying; purchases should not be shared between accounts.
When will my access appear?
Card access is normally processed after Stripe confirms payment. PayPal.Me submissions require manual review. Refresh the Dashboard after confirmation; Discord role delivery can take a little longer if Discord is temporarily unavailable.
I paid, but the content is still locked. What should I do?
Check the purchase status on your Dashboard, refresh the page, and confirm you are signed into the correct Discord account. If it is still locked, make a Discord ticket with the product name and purchase reference so it can be checked.
Can I request a refund or report a payment problem?
Make a Discord ticket with the product and purchase reference. The owner will review the payment and explain the available options. Fully refunded or reversed purchases no longer provide paid access.
Can I share paid pages or my account?
No. Paid access is intended for the Discord account that purchased it. Do not share private page contents, account sessions, or purchase links with other people.
What should I include in a support ticket?
Include your Discord username, the product name, the purchase reference from your Dashboard, and a short description of the problem. Never post your full card number, password, API keys, or other login secrets in a ticket.